Jita99 Privacy Policy —
Your Data, Our Responsibility

Jita99 is a trusted online betting and gaming platform in Bangladesh. We believe your personal information is your own asset — and protecting that asset is our foremost responsibility. Jita99's Privacy Policy puts that commitment in writing.

This Privacy Policy explains what data Jita99 collects, how it is used, how long it is retained, and how you can maintain control over your own information. This policy applies to the jita99.bet website and all associated apps and services.

By registering on or continuing to use the Jita99 platform, you agree to this Privacy Policy. If you have any questions, feel free to support@jita99.betto get in touch.

Jita99 collects two types of information from users — data you provide directly, and data collected automatically. Every piece of information has a specific purpose, and only what is necessary is collected.

Beyond this, Jita99 never collects sensitive data — such as religious identity, political views, or health information. This policy is strictly observed.

Jita99 uses your information only for specific, transparent purposes. We never misuse your data, and it is never used for anything beyond what is listed below.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and queries promptly.
• Security Assurance: To prevent fraud, money laundering, and illegal activity.
• Service Improvement: To improve platform performance and enhance the user experience.
• Legal Obligations: To meet regulatory authority requirements.
• Relevant Promotions: To send you relevant offers and bonus updates, with your consent.

Jita99 may share data with third parties in specific circumstances and only under strict guidelines. Any such sharing is always done with your protection in mind.

• Payment Service Providers: Only the minimum necessary information is shared with bKash, Nagad, or your bank solely for transaction processing.
• KYC Verification Providers: With authorized verification agencies to confirm your identity.
• Law Enforcement: To authorities when required by court order or legal obligation.
• Technology Partners: With technology service providers for platform operations — under strict confidentiality agreements.

Third-party service providers associated with Jita99 may only use your data for their designated purpose — nothing else. They are contractually bound to uphold Jita99's privacy standards.

Jita99 follows the highest industry standards to protect your data, with security measures active at both the technical and administrative levels.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Server access is restricted to authorised personnel only.
• Regular security audits and penetration testing are conducted.
• A real-time monitoring system is in place to detect suspicious activity immediately.
• Two-factor authentication (2FA) helps keep your account secure.

The Jita99 website uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language settings, and layout.
• Analytics Cookies: To understand which parts of the platform are used most — on a fully anonymous basis.
• Security Cookies: For device fingerprinting to detect fraudulent activity.

You can disable non-essential cookies through your browser settings, though some platform features may be limited as a result.

You have clear, practical rights over your data on Jita99 — and exercising them is straightforward. Just reach out to our support team.

Jita99 does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account Information : Retained for the duration of the active account and up to 5 years after closure.
• Financial Transaction Data: Retained for up to 7 years in accordance with legal obligations.
• KYC & Identity Documents: Retained for up to 5 years after account closure, as required by law.
• Communication Records: Customer service records are retained for up to 3 years.
• Log Files & Usage Data: Retained for a maximum of 1 year for security purposes.
• Marketing Consent Records: Retained for 3 years as evidence even after consent is withdrawn.

Jita99's services are strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.

If parents suspect their child has created an account on Jita99, please support@jita99.betto get in touch with us immediately.

Jita99 may update this Privacy Policy from time to time. Changes are typically made for the following reasons:

• When new services or features are launched.
• Due to legal or regulatory changes.
• To improve platform security.
• To improve transparency based on user feedback.

For significant changes, we will notify you by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We aim to respond within 48 hours.

• Email: support@jita99.bet
• Response Time: Within 24–48 hours on business days.
• Live Chat: Log in to the platform and reach us directly via live chat.

If your complaint is not resolved to your satisfaction, you have the right to file a complaint with your local data protection authority. Jita99 is committed to acting transparently in the interest of its users.